usps complaint form online

3) At the request of Congress; 401 and 404; and 18 U.S.C. We want to ensure you are submitting your concern or inquiry to the right office so it can be handled in a timely manner. Create a USPS.com(registered trademark symbol) account to print shipping labels, request a Carrier Pickup, buy stamps, shop, plus much more. Alert: USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. 2. Learn how to protect yourself from ID theft: pdf | html Date of Vandalism (if known) To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. Use our online form to answer a few questions about your issue. § 3. Are You Aware of the Postal Service's Secure Destruction Program? Category: All categories Applications Beneficiary forms for USPS employees Centralized Account Processing System (CAPS) Confirmation … The Office of Inspector General (OIG) audits the operations and evaluates the specific infrastructure of the Postal … Please provide as much detail as you can. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form … Complete your change of address online & pay only $1.05 USPS OFFICE OF INSPECTOR GENERAL. What Has Been the Inspection Service's Response to Mail Theft/Fraud During the COVID-19 Pandemic? To begin a report for ALL types of mail pieces, select the WHERE IS MY PACKAGE icon on the page. In larger offices, don’t waste your time asking for the postmaster, as they are not directly involved with the day … For example, any leased trailers... Each year, hundreds of thousands of children write letters to Santa Claus, but did you know that sometimes Santa responds? Operation Santa, a program run by the Postal Service, allows children to mail a letter to a special Santa address. Select an inquiry type that most closely relates to the complaint or question that you have. On the website, you can also file a claim or request a refund for shipping. Sender Information. When it comes to trailers that are hauling mail, the Postal Service prefers to lease — it only owns about 23 percent of its fleet of more than 12,000 trailers. To ship this package and pay postage, please take the package and printed customs form to a Post Office ™ Retail Associate. Please make sure that your … Report fraud, waste, or abuse to our HotlineRequest information under the Freedom of Information Act (FOIA). The most common questions have to do with tracking packages or delayed delivery. Monday – Friday 7 AM – 11 PM ET If you need help with your Informed Delivery service, please email Informed Delivery User Support. Click-N-Ship ® File a Claim; PO Boxes; The Postal Store ® USPS … Hours of Operation Report fraud, waste, or abuse to our Hotline, Request information under the Freedom of Information Act (FOIA), Internal affairs and executive investigations, Theft of items from the mail by Postal employees or contractors, Destruction of mail by Postal employees or contractors. https://www.uspsoig.gov/form/file-online-complaint. If you select "no", you will have the option of maintaining your confidentiality at the end of this form. We appreciate your patience and remain committed to delivering the holidays to you. The Technical Support team can help when a website application or form doesn't work properly. Mail your complaint. Collection is authorized by 39 U.S.C. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services. If you prefer to mail your report, print a copy of the online form and fill it out. Use the USPS website’s Email Us form. Click "Customer Service" followed by "Email Your Question." 4) To employees and contractors who need the information to do their jobs; If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting … Saturday 7 AM – 6 PM ET. The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. See a list of all upcoming USPS holidays and events. Expect longer wait times to talk to a representative now through mid-January. Mail your complaint … The maximum combined length and girth for USPS Retail Ground is 130". Providing the information is voluntary, but if not provided, we may be unable to investigate your complaint. Theft, Fraud, or Waste by the USPS or a USPS Employee. Email: USPS® Customer Service ComplaintsBoard.com is an independent complaint … To file a complaint online, visit the USPS website and click on the "Help" button followed by "Contact Us." Expect longer wait times to talk to a representative now through mid-January. Call with questions about stamps or orders placed online through The Postal Store®. 6) To a person who shows that the information is needed to prevent death or serious injury; Closed Sundays and Postal Holidays. Tweet United States Postal Service. To get help with stamps or other USPS merchandise, please see the following resources: 1-800-Stamp24 (1-800-782-6724) Please use the form below to tell us about it and we’ll do our best to put things right. Saturday 8 AM – 6 PM ET Filing Online You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section. Please take a minute and read the following before filing a complaint with our office. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. Monday – Friday 8 AM – 8 PM ET 8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. Anyone can call 1-800-ASK-USPS (1-800-275-8777) to have a Domestic … The way to fill out the Usps form complaint online: To begin the form, utilize the Fill & Sign Online … Monday – Friday 8 AM – 8:30 PM ET Please take a minute and read the following before filing a complaint with our office. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. 3. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. indicates a required field. Your information will be used to support investigations of criminal, civil, or administrative matters. Are Go Anywhere HCR Services Effective in Meeting USPS Transportation Needs? Federal Relay Services – TTY Access for Deaf & Hard of Hearing While the U.S. If you’d like to speak with a representative about another issue with your package, please call us. Filing a Customer Service Complaint Gather information about the subject of your complaint. File a complaint with the USPS Office of the Inspector General (OIG) by: Filing an online complaint… If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). However, the information you provide may be disclosed to other parties in some limited circumstances, including: Call: 1-800-ASK-USPS® (1-800-275-8777) To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Customs Form. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. If you cannot access a printable form, type or neatly write the information required for an online report on another sheet of paper. Fill out a short form or get tips to fix some of the most common issues right from your computer. Get contact information, hours, and more. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. Select a category to limit the listing to a specific form type. Postal Service (USPS), is authorized by 39 U.S.C. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form … Postal facilities are closed on federal holidays. The method to file a USPS complaint with OIG is mentioned below: You can file a complaint online using USPS complaint form. You can find more information about contacting the OIG here. Saturday 8 AM – 6 PM ET. If you go to your local Post office, you can ask for a supervisor to help you. Filing Online. Call Customer Care on 1-800-ASK-USPS (1-800-275-8777) Email Customer Care on postalone@email.usps.gov. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. 475 L’ Enfant Plaza, SW. Washington, D.C. 20260-2200. Find more solutions for mail issues with USPS FAQs You will be able to save your claim to finish later if you cannot complete the form in one session. § 3061, and 5 USC App. 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments, 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish, 1-866-377-8642 – for hearing persons with speech impairments. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) 3061. Saturday 8 AM – 6 PM ET. The Technical Support team can help when a website application or form doesn't work properly. Office of the Consumer Advocate. Your claim case will be associated with your account. Post Office Claim Form: If someone is unable to file a claim online, then he/she can submit it offline by filling a form. You will be leaving USPIS.GOV and redirected to USPS. Postal Service’s Consumer Advocate office at: United States Postal Service. Find more solutions for mail issues with USPS FAQs If you select "yes", we have no way to contact you regarding this complaint. Once you have filed a claim, you can see it in your Claim History. First and Last Name and/or Company Name. That’s a lot of trailers to manage, especially when you consider USPS leased trailer policies. The maximum package weight permitted by USPS … Monday – Friday 8 AM – 8:30 PM ET If you need more help, please send us an email. 1) For law enforcement purposes; Find USPS® Locations In the future, consider using Click-N-Ship ® to create customs forms and purchase postage online … Report Fraud, Waste, Abuse and Election Mail Fraud, Keeping Postal Workers Safe During the Pandemic. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) You can find contact details for United States Postal Service [USPS] above. 7) To the Equal Employment Opportunity Commission, Office of Special Counsel or Merit Systems Protection Board, pursuant to a complaint; Connect with the Federal Relay using the following toll-free numbers: For more details and a full list of TTY services, go to Federal Relay TTY. You will arrive at USPS/Email Us. The pandemic has had a devastating impact on many American businesses, disrupting operations of every type and size. Find the nearest USPS location by city and state or ZIP Code™. If you would like to add information to an existing complaint, click here. Follow United States Postal Service. Write to the U.S. Please refer to our comment policy for further information. The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. Hours of Operation Hours of Operation Fax, mail, or email either a letter describing your complaint or a printed copy of your completed Online Whistleblower Complaint Form to your local OSHA office. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) This is the official site for changing your address with the United States Postal Service (USPS). For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. Use this step-by-step instruction to fill out the Usps form complaint promptly and with perfect precision. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. Find the best way to get help and connect with USPS®. Start an Online Claim… 1. If you have trouble using one of the following, please give us a call. 2) In legal proceedings involving USPS or the USPS OIG; § 404, 18 U.S.C. Connect with our customer service representatives to help resolve your issue and get back on track. For concerns about … Please keep in mind we are an independent agency of the Postal Service and cannot help you with day-to-day mail delivery and customer service issues. We don’t collect any personally identifiable information unless you choose to provide it. A form will appear. Please take a minute and read the following before filing a complaint with our office. USPS … Visit Customer Care Contact Form. Fill out the entire form … Tweet United States Postal Service Customer Care. First Name for Return address. During the pandemic, there have been some indications of increased levels of mail theft and mail fraud as reported by the OIG's Hotline and the Postal Inspection Service... We encourage you to visit our blog, which has a new topic for discussion every Monday. Informed Delivery Support Initial United States Postal Service [USPS] complaints should be directed to their team directly. If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. 5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits; File an Online Complaint USPS Office of Inspector General. If you still need more help, see the contact information for technical support, Postal Store orders, and more. Only use the form below to report the following to our office: If the topic of your complaint or inquiry is NOT listed above, we have information that can help direct you to the proper place. There were errors. 1-800-610-8734 To file online, log in to or create your free USPS.com account. Please note: *The two letter state abbreviation must be used. § 552a) and we won’t disclose your identity without your consent unless it is unavoidable. The U.S. You can also give us your thoughts and opinions about upcoming audits on our Audit Asks page. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. Hours of Operation While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided. You can call the number 1-888-USPS-OIG or 1-888-877-7644… United States Postal Service (USPS) complaints contacts. The online claims … If you have trouble using one of the following, please give us a call. Please take a minute and read the following before filing a complaint with our office. Store orders, and more or USPS Customer Service representatives to help resolve your issue learn more USPS... Of all upcoming USPS holidays and events to answer a few questions your. Completing the form below to tell us about it and we won’t disclose your identity without your consent it! Are a human visitor and to prevent automated spam submissions usps complaint form online businesses, disrupting operations of every type size! Usps ), is authorized by 39 U.S.C please Email Informed Delivery User Support the information is provided... Contact information for technical Support team can help when a website application or form does work. A copy of the following before filing a complaint with our office Care on (! To address your complaint can also give us a call leased trailer policies further information please your... No '', you can find contact details for United States Postal Service employees’ safety and the security of following. … United States Postal Service [ USPS ] complaints should be directed to their team directly availability. About it and we ’ ll do our best to put things right minute... Begin a report for all types of mail pieces, select the is! Begin a report for all questions related to your missing mail, technical issues, to. The official site for changing your address with the United States Postal Service Secure! Or delayed Delivery the Privacy Act of 1974 ( 5 U.S.C how we information... What has Been the Inspection Service is responsible for ensuring Postal Service, allows children to mail During! By `` Email your question. infrastructure of the following, please contact your local Post office or USPS Service. Is responsible for ensuring Postal Service ( USPS ) complaints contacts is MY PACKAGE icon on the page specific! A devastating impact on many American businesses, disrupting operations of every and. Service call: 1-800-ASK-USPS® ( 1-800-275-8777 ) Expect longer wait times to to... '', we will protect it under the Freedom of information Act ( FOIA ) Pandemic has had devastating. Santa address on postalone @ email.usps.gov it under the Privacy Act of 1974 5. Office at: United States Postal Service, please give us a call User.! … United States Postal Service ’ s Consumer Advocate office at: United States Postal Service, allows to. Your free USPS.com account questions about your issue to get help and connect with USPS® packages! On postalone @ email.usps.gov please call us or an employee/customer Service issue, please give us your thoughts and about! Once you have trouble using one of the Postal Service once you have will the... Help resolve your issue our Audit Asks page be leaving USPIS.GOV and redirected to USPS information is voluntary the. Most recent status of your complaint for testing whether or not you are a human and! End of this form Support team can help when a website application form!, Keeping Postal Workers Safe During the COVID-19 Pandemic and remain committed to delivering the holidays to you technical. Representatives to help resolve your issue and get back on track abuse and Election mail Fraud, Keeping Postal Safe! A problem with your Informed Delivery Service, allows children to mail a letter a. Help resolve your issue Closed Sundays and Postal holidays or TTY:.! Collect any personally identifiable information unless you choose to provide this information, we may be unable to your! 1-800-Ask-Usps® ( 1-800-275-8777 ) or TTY: 1-800-877-8339 Transportation Needs HCR services Effective in USPS... That’S a lot of trailers to manage, especially when you consider leased. Online, log in to or create your free USPS.com account back on track has a. Office of Inspector General ( OIG ) audits the operations and evaluates the specific of! Representative about another issue with your shipping supply order changing your address the! Best to put things right be associated with your Informed Delivery User Support SW. Washington, 20260-2200. Usps for all questions related to your missing mail, technical issues, or to more... Sundays and Postal holidays you choose to usps complaint form online this information, how-to steps, or Waste the. The technical Support team can help when a website application or form does n't work properly for your. Us your thoughts and opinions about upcoming audits on our Audit Asks.! Service ’ s Consumer Advocate office at: United States Postal Service Gather information about contacting the OIG not... … mail your report, print a copy of the Postal … mail your complaint if sufficient information is,! Friday usps complaint form online AM – 6 PM ET Closed Sundays and Postal holidays put things.! Best to put things right for General information, we may be to. And evaluates the specific infrastructure of the most recent status of your complaint our FAQs complaints! Freedom of information Act ( FOIA ) your Informed Delivery User Support … Initial United States Postal Service ( ). Changing your address with the United States Postal Service ( USPS ) complaints contacts letter abbreviation... To you '' followed by `` Email your question. Enfant Plaza, SW. Washington, D.C. 20260-2200: the! Create your free USPS.com account to USPS longer wait times to talk to a special Santa address Santa! For General information, we may be unable to investigate your complaint if sufficient information is,! In one session can call 1-800-ASK-USPS ( 1-800-275-8777 ) Expect longer wait times to talk to a Santa. Prevent automated spam submissions to an existing complaint, click here PACKAGE, please send us an Email USPS® Service. Supply order Postal forms, or General USPS services if you’d like additional details when... Confidentiality at the end of this usps complaint form online the technical Support team can help when a application. Service complaint Gather information about contacting the OIG may not be able to address your complaint get. Evaluates the specific infrastructure of the Postal Service ( USPS ), is authorized by U.S.C! Call the number 1-888-USPS-OIG or 1-888-877-7644… file an online Claim… select a category to the... A special Santa address Employee availability due to the impacts of COVID-19: tracking! Help when a website application or form does n't work properly on USPS Tracking® or TTY 1-800-877-8339... Call us for mail issues with USPS FAQs if you have USPIS.GOV and to! Your claim History ) complaints contacts USPS is experiencing unprecedented volume increases and limited Employee due. 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S Consumer Advocate office at: United States Postal Service 's Secure Destruction program it under the Freedom information! Mail, technical issues, or to report a problem with your shipping supply order a... Informed Delivery Support if you select `` no '', you will see on USPS Tracking® USPS.com... May not be able to address your complaint if sufficient information is voluntary, the OIG here the of! Of Operation Monday – Friday 8 AM – 6 PM ET Saturday 8 –... Click `` Customer Service complaint Gather information about the subject of your packages, enter your tracking number in search. Specific form type file an online Claim… select a category to limit the listing to a form! And girth for USPS Retail Ground is 130 '' Customer Service representatives to help resolve your issue get! Comment policy for further information to an existing complaint, click here Saturday 7 AM – 6 ET! Mail issues with USPS FAQs if you need help with your PACKAGE, please Informed... Check our FAQs this information, we will protect it under the Privacy Act of 1974 ( U.S.C..., D.C. 20260-2200 the Postal Service ’ s Consumer Advocate office at United. Search box on USPS.com more solutions for mail issues with USPS FAQs you. If sufficient information is not provided HotlineRequest information under the Privacy Act of 1974 5... It in your claim case will be leaving USPIS.GOV and redirected to USPS the security the... To contact you regarding this complaint answer a few questions about your issue whether or you! Or ZIP Code™, is authorized by 39 U.S.C tracking information available to Customer Service instead of the. No '', we have no way to get help and connect with our office USPS office Inspector! Solutions for mail issues with USPS FAQs if you need more help, please call us you’d to! Run by the Postal Service, please Email Informed Delivery Support if you select `` ''... Protect it under the Privacy Act of 1974 ( usps complaint form online U.S.C technical issues, to! State abbreviation must be used American businesses, disrupting operations of every type and size Enfant,... Domestic … United States Postal Service ’ s Consumer Advocate office at: States! Resolve your issue and get back on track to file online, log in to or your...

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